Welcome to the VIP subscription club.
You’re here because you’re ready to maximize every moment and we’re here to help you. Learn how to skip and rush shipments, swap and add products, change your delivery frequency, and more. The power's in your hands.
Getting into your subscription portal.
First things first, you won’t be able to access your subscription without activating your account on morelabs.com. Your account is automatically created with your email on your first order, all you have to do is set it up. To activate it, click here.
Once activated, log in to your account. To do this, navigate to the account icon in the top right-hand corner of our website. Upon clicking the icon, you’ll be prompted to enter your email and password.
You can then access your subscription by selecting “Manage Subscriptions” in your account dashboard.
After, you’ll be taken directly into your subscription portal. This is the default page for your subscription portal.
Managing your subscription.
Once you're in your subscription portal, you can edit your subscription by selecting “Manage Subscription” next to the subscription you're looking to change.
You’ll then be taken to a new page where you can add or swap products, update the delivery frequency, or change your next subscription charge date.
Add, swap, or change your delivery frequency.
From this page, you can add or swap products, change the delivery frequency, or change your next subscription charge date.
To swap your product, click “Product” and select the product you’d like to receive in your next subscription order. Press "update".
To change the delivery frequency, click “Delivery Schedule” and select 30, 45, or 60 days. Press "Update".
You can also add a product to your next order or subscription by hovering one of the products on the right hand side and selecting either "Add one-time" or "Add subscription".
Skip a shipment.
If the bottles are piling up, just log in to your subscription portal and select “Delivery Schedule.” Then select “Skip” next to the date of the upcoming delivery that you would like to skip. The order you've selected will then be marked as "skipped".
Update payment details.
To update your payment details, select “Payment Methods” From there you can update your credit card and billing address, just be sure to press “Save” after you input the new information.
Cancel your subscription.
You can cancel your subscription at any time from the subscription portal. Under your name in the top left corner, select “Subscriptions” then scroll to the right and select “Cancel” under the section marked “Actions.”
Then select a reason for canceling your subscription. While you’re at it, leave us a comment so we know how to make your next experience better. Please keep in mind that canceling your subscription may result in losing your grandfathered pricing.